Service Performance: An Outcome of Employee Commitment and Efficacy across Organizations

Abstract

Employee commitment refers to an employee’s emotional attachment with an organization, while as self efficacy refers to belief in one’s abilities for successful accomplishment of a given task. Employee commitment and Self efficacy have been significant employee job attitudes leading to positive job outcomes. Organizations tend to enhance favourable job attitudes and outcomes for the achievement of individual and organizational objectives and goals leading growth and development. The current study would be about impact of job attitudes like Eland SE of employees on employee service performance. The study being conducted across service sector of Jammu and Kashmir, India.