A Study On Impact Of Training And Development Among It Employees In Bengaluru

Abstract

The current state of the economy creates additional obstacles for businesses and industries to overcome in order to remain competitive on both the national and international levels. As a result, these establishments are being pressured to improve their levels of productivity, quality, timeliness, and customer service. In such a climate, organisations that are focused on the future are actively taking steps to undergo massive cultural change in order to bring about changes in their performance. In this context, it would be meaningful to identify and delineate the critical factors in the organisational environment that have a positive impact on the performance of an enterprise. This could be done by looking at the organization's environment from different perspectives. Because of factors such as increased international competition, low profits, the financial crisis, and other similar factors, various government organisations are in the process of being privatised. Many of the information technology companies are also going through the privatisation process. As a result, the time has come to make the most of the existing human resources in an effective and efficient manner. The best way to make use of the potential capabilities of the employees is through training, which improves the existing knowledge and skills. This enhanced capability improves the competency, so training is the best way to make use of the potential capabilities of the employees. Training refers to a series of activities with the purpose of enhancing an individual's abilities, knowledge, and experience. It results in a shift in attitude on the part of the employees. It is anticipated that this will increase both the efficiency and contentment of the workforce. The people who are selected to participate in a training programme have a significant impact on its likelihood of being successful. When managers discover or become aware of gaps between the expected performance of their employees and their actual performance, they become aware of the need for additional training. Companies are well aware of the fact that the only way to achieve a competitive advantage is with quality employees who are equipped with a wide range of skills and capabilities. An important aspect of conducting a Training Need Analysis is determining the degree to which current practises deviate from those that should be followed. Any organization's process for determining its training needs must include all three of the following types of analysis: corporate, group, and individual. Measuring the gap between the current level of competencies and the level that could be reached with more effective training is one way to determine what kind of training is required. The purpose of this research is to investigate the factors that employees in the city of Bangalore believe are most important to the success of training programmes offered by information technology (IT) companies. The establishment of a causal link between the impact of training programmes and their level of job satisfaction led to the formulation of a research model as a working hypothesis.